The funeral home staffing checklist for every service

Use this as your funeral home staffing checklist for a standard funeral with a church service and burial. Not every service needs every role — scale it to the family — but check each one consciously instead of by memory.

Transport & vehicles

• Hearse driver — confirmed, with the route and chapel time.
• Family car / limousine driver — knows the pickup address and time.
• Flower car (if used) — and who loads it.
• Lead car / procession lead for the drive to the cemetery.

The service itself

• Dressman / preparation — assigned and timed before viewing.
• Pallbearers — six confirmed (plus an alternate), told where to gather.
• Clergy / celebrant — confirmed for the chapel and the committal.
• Door & greeting — someone owns the entrance and the register book.
• Parking — directing cars at the home and the church.

The details that get forgotten

• Language needs — a Spanish-speaking attendant for the family, if needed.
• Livery / vendor coordination — each vendor told the exact case, not just "a funeral."
• Committal crew at the cemetery — lowering device, tent, chairs.
• Backups for every critical role, ranked before the day.

Make the checklist confirm itself

A paper checklist tells you the roles. It doesn't tell you who actually confirmed. That's the gap Phantom Crew closes: assign each role, the staffer confirms by one-tap SMS, and you see a live count instead of a list of names you hope are coming. If you're still running this off a thread, read why to stop group-texting your on-call team.