01
Real-time confirmation status
Live status on every assignment — confirmed, declined, pending. Visible to every director, every device, every service. One source of truth.
Phantom OS
The invisible layer that runs your funeral home
Funeral Staffing Software
Stop running funerals
from group texts.
The shared staffing dashboard your firm runs on. Real-time visibility across every director, every service, every assignment.
What is Phantom Crew?
Phantom Crew is funeral home staffing software — the funeral home staffing app built by a fifth-generation funeral director to run the one part of the job no software ever touched: getting the right people to every service.
It replaces the group texts, the paper folders, and the late-night phone tag with one shared dashboard: funeral home crew scheduling that every director sees in real time, plus funeral staff SMS scheduling that confirms drivers, dressmen, clergy, and livery with a single tap — no app for your staff to download. A shared bench of vetted contacts sits at every director's fingertips. It's one part of Phantom OS, the software suite for the modern funeral home, alongside Phantom Admin Clerk for death certificates and state filings.
Six features. Six fewer headaches.
Built around how funeral directors actually run services.
02
One-tap SMS confirmation
Staff confirm or decline with a single tap. No app to download. No login. Role, time, location, and obituary link delivered in the text.
03
Your shared roster — drivers, dressmen, clergy, livery
Your firm's hard-won network — every part-timer, vendor, and celebrant you've ever used — visible to every director, including new hires. Set ranked backups per role; if the primary declines, the next is auto-invited.
04
Filter the bench in seconds
Filter by language, skill, or role. Spanish-speaking families. First call. Pallbearers. Find the right qualified person without scrolling through memory.
05
Roles assigned, not assumed
Every text specifies the exact role — hearse driver, family car, parking, door, casket bearer — so staff arrive knowing their job. No standing around at 9 AM waiting to be told.
06
Vendors never confuse your cases
Every vendor SMS clearly identifies the case — deceased name, date, requesting director. Two simultaneous orders to the same vendor never get conflated as one.
I built Phantom Crew for myself first — a tool I needed to run my own funeral home better. No more Excel sheets. No more paper folders. No more group texts and late-night chasing staff. After it actually worked for me, every director who saw it asked me for it. So now I'm sharing it.
Paul Buonfiglio · Buonfiglio Funeral Home, Revere, MA
Get every director on the same page.
Funeral staffing software built by a funeral director, for funeral directors.